Website notice version: October 2026. Company and operational details must be kept up to date as services launch.
Who handles your enquiry?
Lampstand Care Ltd uses the details you send to consider and respond to your enquiry. Our supplied office address is Suite 3, Floor 2, 1 City Approach, Eccles, M30 0BG. For privacy questions, email contact@lampstand.consulting.
What the form collects
Your name, email address, enquiry topic and region are required. Phone number, service of interest and a short message are optional. We also store an enquiry reference, submission time, handling status and the version of the privacy acknowledgement.
Please do not include diagnoses, medication details, medical records, safeguarding allegations or identifiable information about another person. This form is not a clinical intake or referral system.
Why the information is used
The details are used to handle your request, discuss our plans and future availability, and administer enquiries. For a request about a possible service, this may involve steps requested before entering a contract. General enquiries may be handled for the legitimate purpose of communicating with people who contact the business. The checkbox acknowledges this handling; it is not consent to marketing.
Storage and access
Enquiries are stored in the website’s managed database. Access to the application inbox requires an authenticated, authorised account. The hosting and database providers process information needed to run the site. FormSubmit processes the form details to forward contact enquiries to our nominated internal mailbox once it is activated. FormSubmit states that submissions awaiting activation are retained for up to 30 days. Read its privacy terms. No medical or other sensitive information should be sent through this form. We do not sell enquiry details or add them to a marketing list.
Retention and operational details
We should keep enquiry information only for as long as needed for handling and applicable obligations. A specific retention schedule, processor details and any international-transfer safeguards must be confirmed by Lampstand Care before public launch. No automatic deletion period is promised by this website.
Your rights and questions
You can ask about access, correction or deletion of your information, or raise an objection where applicable, by contacting us and quoting your enquiry reference. Rights depend on the circumstances and relevant law. You can also contact the Information Commissioner’s Office if you are concerned about data protection.
Security and urgent matters
No online form can be guaranteed risk-free. Please keep submissions brief and non-sensitive. If someone is in immediate danger, call 999 rather than sending an enquiry.
Contact us about privacy